Returns & Exchanges
At Parki Collections, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
You may request a return or exchange if:
The item was received damaged or defective
The wrong item was delivered
The product does not match the description
To be eligible for a return:
The item must be unused and in its original condition
The item must be returned in its original packaging
The return request must be made within 7 days of receiving the order
Non-Returnable Items
Certain items cannot be returned, including:
Used or worn items
Products damaged after delivery
Clearance or final sale items
Return Process
To request a return:
Contact our support team with your order number.
Send a clear photo of the product if it is damaged or incorrect.
Our team will provide instructions for the return or exchange.
Refunds
Once the returned item is inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 3–7 business days.